SolutionsAVA AI System
AI-Powered Upgrade

Meet AVA — Your Lot's AI That Never Clocks Out

AVA is Perfect Parking's AI system — a suite of agents for lane support, receipt validation, vehicle recognition, and operational intelligence. Choose the modules that fit your property, including multilingual support where configured.

See What AVA Does

The Problem

Expired credit cards, permit mismatches, language barriers, and receipt disputes create friction at the exit lane — and every delay costs you revenue and reputation.

The Opportunity

Configured AVA agents can help resolve issues at the kiosk or lane and reduce the need for routine staff intervention.

The Outcome

A smoother experience for parkers and more information for your team, with capabilities selected for the site's needs.

AVA Handles the Situations That Used to Require a Phone Call

Examples of how configured AVA modules can help reduce routine intervention.

Scenario

Expired credit card at the exit gate

Where the lane agent is configured, AVA can guide the parker toward another payment method and help resolve the exit issue.

Scenario

Employee in their spouse's vehicle — permit doesn't match

Configured permit and vehicle information can help the team check an access mismatch.

Scenario

Parker doesn't speak English

Multilingual lane support can help the parker understand the next step, depending on the configured languages.

Scenario

Receipt validation dispute

AVA Snap evaluates the receipt against the property's rules and duplicate signals, then applies an eligible validation without routine manual review.

Four Agents. One Intelligent System.

Each AVA agent is purpose-built for a specific part of the parking operation. Together, they cover the entire experience — for your team and your parkers.

AVA Lane Agent

24/7 Parker Support at the Kiosk

Where deployed, AVA Lane Agent provides conversational support at the kiosk or lane using the location's configured rates, rules, validations, and permits. Multilingual capabilities depend on the setup.

Support tailored to your location.

AVA Vision Agent

AI-Powered Vehicle & Plate Recognition

Where configured, AVA Vision Agent uses license plate recognition to help identify vehicles and match parking sessions. Additional vehicle-identification assistance can help investigate unreadable plates.

Better information for access and session review.

AVA Snap Agent

Self-Serve Receipt Validation

AVA Snap lets guests upload a receipt for evaluation against the property's configured rules. It checks receipt details and duplicate or fraud signals, then applies eligible validations without routine manual review.

Self-service validation with rules set by your property.

AVA Ops Agent

AI Copilot for Your Operations Team

Where configured, AVA Ops Agent helps your team ask about sessions, payments, permits, gates, and operational data. Selected workflows can assist with drafts, validations, and support tickets.

Operational assistance for your team.

AVA Snap · merchant validation

A receipt can become a parking validation.

For restaurants and merchants at configured properties, AVA Snap gives eligible guests a self-service path from purchase to parking benefit. Rules and availability are set for each property.

  1. Set the rules

    The property decides which purchases and parking sessions qualify for validation.

  2. Upload a receipt

    A guest scans the validation prompt and uploads or scans their merchant receipt.

  3. Check the details

    AVA Snap evaluates the receipt against those rules and checks duplicate or fraud signals.

  4. Apply if eligible

    An eligible validation is applied to the parking session without routine manual review. Exceptions may still need attention.

Why Upgrade to AVA

More Revenue Captured.
Fewer Problems to Manage.

Exit-lane issues can delay payments and frustrate parkers. Configured AVA modules help address those situations and reduce routine calls to your team.

Lane assistance when the configured service is available

Multilingual support where configured

Help with payment and permit questions at the lane

Self-service receipt validation with exception handling

Operational assistance for your team

AVA Is Available as an Add-On

AVA agents are available as an upgrade to your existing Perfect Parking setup. Each agent can be deployed independently or as a full suite, depending on your lot's needs and volume.

For gated lots, the AVA Lane Agent can assist at the exit kiosk and reduce routine calls to your team when that module is deployed.

Ready to Add AI to Your Parking Operation?

Talk to our team about adding AVA to your lot. We'll walk you through which agents make sense for your setup and what to expect.